wallet support questions
Which wallet should I install?

We Recommend to install the full node wallet https://pirate.black/wallets/treasure-chest/

What is the difference between the Lite wallet and the Treasure Chest wallet?

Pirate provides several wallet options for different needs. The Treasure Chest wallet secures your funds by managing the Pirate blockchain on your computer.

The Lite wallet uses an offsite blockchain and is ideal for computers with lower resources.

How much disk space does a wallet take up?

A full node wallet occupies about 10GB of disk space.

I have just created a new wallet. How do I protect my wallet?

First things first, you should always back up your private key. To find it, go to your receiving addresses, right click on your z-address (every single z-address has it's own private key) and click export private key.

This will bring up a screen where you can copy it and save it. It is highly recommended that you Encrypt the wallet and save it on a USB drive that you never plug in unless you need to retrieve your private key.

Is the Mobile Wallet anonymous?

There is little to no compromise on anonymity. There is a small amount of metadata leakage to the insight server. The insight server will know the IP address associated with wallet transactions, based on the witnesses requested by the wallet.

 

However, using a VPN would protect the user against that leakage.

Where can I download the Pirate Bootstrap file?

You can download the bootstrap file for the Pirate Chain wallets here:

https://eu.bootstrap.dexstats.info/ARRR-bootstrap.tar.gz

How do I install the Bootstrap file?

Read this blog post for detailed instructions on how to install the bootstrap file:

https://pirate.black/bootstrap-zcash-parameters-installation-guide/

How do I install the zcash parameters?

Read this blog post for detailed instructions on how to install the zcash parameters file:

https://pirate.black/bootstrap-zcash-parameters-installation-guide/

Do I have to generate a new address for every transaction?

Whilst this is best practice with other coins due to the anonymity features of ARRR you do not have to do this. 

 

Of course exceptions apply, especially in the case when you have used an address to send funds to an exchange or posted it anywhere online. In these cases we do recommend generating a new address.

 

Please note, that by having too many addresses in a wallet holding ARRR, you are likely to negatively impact the performance of that wallet.

Why does my wallet take long to sync?

Is possible to sync faster by using the Bootstrap

(GUI)

  • Click on Settings option
  • Click on the Wallet tab
  • Use the Reindex and Rescan with bootstrap option.
  • Click on OK
  • Restart the wallet

(CLI) start the daemon with ./pirated -bootstrap=2

Note: The bootstrap is only supported on full node wallet

Can I run a Pirate wallet using CLI?

Yes, if you prefer running your wallet with the command line, the updated instructions can be found here: Run Pirate using CLI

How can I migrate from Seven Seas to Pirate Ocean wallet?

Watch the how-to video here: https://pirate.black/how-to-videos/

 

How do I send funds from my Discord wallet to the Treasure Chest wallet?

You do so by sending a DM to the "@ARRR TipBot" in Discord.

Then type the command !arrrtip withdraw yourtreasurechestaddress amount

If unsure use also !arrrtip help for a full list of commands.

What is the transaction fee when sending ARRR from one wallet to another?

The default transaction fee for the  Treasure Chest wallet is 0.0001 ARRR.

Exchanges have their own fee structure, which is out of the control of the Pirate Chain team.

What is a Spending Key (aka Private Key)?

A spending key is also known as the private key. 

The spending key (private key) contains all your wallet addresses, transactions and funds.

How to restore the lite wallet for "Error : T-address Mismatch at 0"

Solution: Restore the wallet with the Seedphrase.

Windows : You need to Restore the wallet with the Seedphrase - go to %appdata%\pirate - rename arrr-light-wallet.dat to arrr-light-wallet-old.dat - open the lite wallet - select Restore wallet > insert your seephrase

Linux: - go to ~/.pirate - rename arrr-light-wallet.dat to arrr-light-wallet-old.dat - open the lite wallet - select Restore wallet > insert your seephrase

Mac: - close the wallet - go to ~/Library/Application\ Support/pirate/ - rename arrr-light-wallet.dat file to arrr-light-wallet-old.dat - launch the wallet and restore your wallet with seedphrase

How can I export the seephrase on lite wallet?

Click on File > Export Seedphrase

How can I see the passphrase in the mobile wallet?

Click on 3 lines on Left corner > Show Passphrase

How can I export the Private key in the lite wallet?

Go To RECEIVE tab then Click on EXPORT PRIVATE KEY

How can I import the Private key in the Treasure Chest wallet?

Go to FILE tab > Right click on  IMPORT SPENDING KEY and paste your SECRET-EXTENDED-KEY

How can I encrypt the lite wallet?

Click on Edit > Encrypt Wallet

How can I export the Private key in the Treasure Chest wallet?

Go to Edit tab > Right click on ZSADDRESS and select EXPORT EXTENDED KEY

How can I sync faster and/or fix Treasure Chest wallet issues?

- Click on Settings option - Click on the Wallet tab - Use the Reindex and Rescan with bootstrap option. - Click on OK - Restart the wallet

How can I fix the wallet when it is stuck on "Activating best chain"?

Delete all folders and files except wallet.dat from:

Mac: ~/Library/Application\ Support/Komodo/PIRATE/
 
Windows: %appdata%\Komodo\PIRATE\
 
Linux: ~/.komodo/PIRATE/
Or add `zapwallettxs=2` on Pirate.conf file then open the wallet
 

Where i can find the blockchain files & wallet.dat file of the Treasure Chest wallet?

Mac: ~/Library/Application\ Support/Komodo/PIRATE/

Windows: %appdata%\Komodo\PIRATE\

Linux: ~/.komodo/PIRATE/

How do I backup the wallet file of the lite wallet?

Windows: go to %appdata%\pirate and back up the arrr-light-wallet.dat file

Linux: - go to ~/.pirate and back up the arrr-light-wallet.dat file

Mac: - go to ~/Library/Application\ Support/pirate/ and back up the arrr-light-wallet.dat file

Error: EXEPTION “15dbwrapper_error” / Assertion Failed! (File chain.cpp, Line 162)

Solution: - (GUI) Close The “Treasure Chest wallet” / (CLI) stop the “Pirated” Daemon - Delete “Blocks” “Chainstate” and “Database” Folder From (PIRATE)

Where it is located in Mac: ~/Library/Application\ Support/komodo/PIRATE/

Windows: %appdata%\komodo\PIRATE\

Linux: ~/.komodo/PIRATE - (GUI) Launch The “Treasure Chest wallet” / “Pirated” Daemon

How can I fix 18:bad-txns-joinsplit-requirements-not-met error?

Lite wallet:
Click On Edit > Rescan

Mobile Wallet: Click On Left Corner > Rescan > Insert the password and click on Rescan

Full Node:
(GUI) TreasureChest: Click On File > rescan

(CLI) stop the “Pirated” Daemon By typing ./pirate-cli stop, Then start the daemon with command `./pirated -rescan` Or add rescan=1 on pirate.conf file then start the pirate daemon

Error: “Wallet Chain Name Doesn’t Match Expected Main”

Solution: - Update the wallet to latest version https://pirate.black/wallets/desktop-lite/

Rename the “arrr-light-wallet.dat” file to “arrr-light-wallet-old.dat” folder From (PIRATE) where is located in,

Mac: ~/Library/Application\ Support/ PIRATE/

Windows: %appdata%\PIRATE\

Linux:~/.pirate - Launch the Lite wallet - Restore the wallet with the seed phrase

Issue: Missing Addresses On Lite Wallet

Solution: Go To Receive tab and click on Next address (e.g. click on Next address twice if 2 addresses are missing) Then go to Edit > rescan

Issue: Blockchain syncing stuck on June 14

Solution: Update the wallet to the latest version: https://pirate.black/wallets/treasure-chest/

How can I backup the seed phrase on the full node wallet?

(GUI) Treasure Chest: click File > Show seed phrase

(CLI) ./pirate-cli z_exportseedphrase

Issue: Missing a word from seed phrase and unable to restore the wallet

Solution:

- Remember the address/es that has the funds

- Download and extract Paperwallet and Full node wallets For Windows Open (CMD) where the piratepaperwallet.exe file is located and Type the following Command piratepaperwallet.exe --partialphrase "word1 word2 word3 .... word23" -z 1 >> result.txt

 

For Linux and Mac(Terminal):

Open where the piratepaperwallet file is located and type the following Command: ./piratepaperwallet --partialphrase "word1 word2 word3 .... word23" -z 1 >> result.txt

NOTE:
Replace "word1 word2 word3 .... word23" to your seed phrase words

 

Open the result.txt file - Search and find your address, copy the private key of the address -

Import the Private key on the Full node wallet

How can I delete or wipe the wallet completely from the computer?

Lite Wallet: go to this path and delete everything on PIRATE folder

Mac ~/Library/Application\ Support/PIRATE/

Windows %appdata%\PIRATE\

Linux ~/.PIRATE/

Full node wallet: go to this path and delete everything on PIRATE folder

Mac ~/Library/Application\ Support/komodo/PIRATE/

Windows %appdata%\komodo\PIRATE\

Linux ~/.komodo/PIRATE

How can I fix the "18:bad-txns-sapling-spend-description-invalid" error?

Lite wallet: Click On Edit > Rescan

Mobile Wallet: Click On Left Corner > Rescan > Insert the password and click on Rescan (GUI)

Treasure Chest: Click On File > Rescan

(CLI)  start the daemon with command ./pirated rescan, Or add rescan=1 on pirate.conf file then start the pirate daemon

How can I fix error message: corrupted block database?

Delete “Blocks”, “Chainstate” and “Database” Folders from the (PIRATE) folder.

This is located in:

Mac: ~/Library/Application\ Support/komodo/PIRATE/

Windows: %appdata%\komodo\PIRATE\

Linux: ~/.komodo/PIRATE

(GUI) Launch The “Treasure Chest wallet”

(CLI) Starts Pirate chain daemon with `./pirated --bootstrap=2`

Open Command Prompt/Terminal and type:

For (CMD) WINDOWS: rd /s /q "%appdata%\komodo\PIRATE\chainstate" "%appdata%\komodo\PIRATE\blocks" & curl -L -O http://eu.bootstrap.dexstats.info/ARRR-bootstrap.tar.gz & tar -xf ARRR-bootstrap.tar.gz --directory %appdata%\komodo\PIRATE

For (TERMINAL) LINUX :
cd ~/.komodo/PIRATE/;rm -r blocks chainstate;wget -N --no-check-certificate --progress=dot:giga --continue --retry-connrefused --waitretry=3 --timeout=30 http://eu.bootstrap.dexstats.info/ARRR-bootstrap.tar.gz -P /home/$USER/.komodo/PIRATE;tar -xzvf /home/$USER/.komodo/PIRATE/ARRR-bootstrap.tar.gz -C /home/$USER/.komodo/PIRATE

For (TERMINAL)MAC:
cd ~/Library/Application\ Support/Komodo/PIRATE;rm -r blocks chainstate;curl -L -O http://eu.bootstrap.dexstats.info/ARRR-bootstrap.tar.gz;tar -zxf ARRR-bootstrap.tar.gz --directory ~/Library/Application\ Support/Komodo/PIRATE

How to connect Treasure chest wallet with I2P?

- Install i2p on your device, Link
- For Windows open `start i2p` it should be on desktop, For Linux type `i2prouter start` on Terminal
- Go to http://127.0.0.1:7657/configclients
- On `Clients` tab start all the controls and mark them as `Run at Startup` and click on `Save Client Configuration`
- Then go to `Pirate` folder, Path:
```
Mac: ~/Library/Application\ Support/komodo/PIRATE/ Windows: %appdata%\komodo\PIRATE\ Linux: ~/.komodo/PIRATE
```
- Open `PIRATE.CONF` file and add theses parameters

```
onlynet=i2p
i2pacceptincoming=1
i2psam=127.0.0.1:7656
printtoconsole=1
addnode=ansfkubmxiq4sf5fhccoyp7m7ixeb7vgbnpy5k6lo4m5hhhvd6oq.b32.i2p:45452
addnode=t4iej4gzetmqv64cbsds5eyxdb4yal75z6jxhmmi4uhfcwgifppa.b32.i2p:45452
addnode=zx2dvd3f7epxfbzfi5r432aznxff2zssp5i7taq7fq3bb3sj4eja.b32.i2p:45452
addnode=cayqxq2k2kqa3ie25dann3lef5xaxo536o4n5hanimzdkzuqziha.b32.i2p:45452
addnode=nwtdqzp5lirzwrg7ightad42iwnvw4unuxglwekx6wibasg2uibq.b32.i2p:45452
addnode=igqltzzkmhbg5k4t4pbhq2f5hnyf3ttmm5qm542ldqw4csq3gkva.b32.i2p:45452
addnode=ac6lzfliaxqnitq4anvrt2nd3diaohznfzgwisf6ogltyfr7gnjq.b32.i2p:45452
addnode=gtyy5vxzlg6eks2ca7jcj5dvq5styrkcfwvajntg7bfihxqyxkea.b32.i2p:45452
addnode=i6lb4rafphxatp3nkhtbo7prznulbqwuvklrin6spu6lttz2nqsa.b32.i2p:45452
```

Save the configurations and start Treasure Chest wallet
- On Treasure chest go `Settings` > `Options` > `Hidden Services` > Select `Connect Through I2P Using SAM Proxy` and `Allow incoming I2p connection`
- Click on OK and restart your wallet
- Once Treasure chest is loaded you should see SAM TCP Client connection on Clients page on Local Tunnels tab at the left bottom

pl_PLPolski